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Welcome Bonus: 100% up to $100
Money Movement
Betting
Rivalry Affiliates
Chicken Out
Search FAQs
Account Creation/Information
I forgot my username or password
Can I have more than one account?
Are there any age restrictions?
Is there a minimum deposit required to open an account?
How do I change the email address(es) you guys have?
Is my login information safe?
I didn’t receive an activation link or I received a link and it doesn’t work, help!
Why can’t I login?
Is it legal to bet on esports online?
What is an unsupported region?
How do I permanently delete my account?
Responsible Gambling
Is there a way to stop myself from gambling, or stop myself for a period of time?
How do I re-activate my account once my self-exclusion period has ended?
Account Verification
Why do I need to verify my account?
Why do I have to send you documents?
What happens to my account if I don’t send my documents or they’re rejected?
How Do I Verify My Account?
What documents can I use for verification?
Wallets
What is a wallet?
How do I pick which currency my wallet is?
Which currencies are available?
How do I put money in a wallet?
Can I have multiple wallets?
Can I move money between my wallets?
Welcome Bonus: 100% up to $100
How does the Welcome Bonus work?
What bets qualify?
How can I use bonus funds?
Am I eligible for the Welcome Bonus?
How long will I be eligible for?
Can I get the Welcome Bonus if I already have an account?
Does this offer expire?
What is the maximum bonus I can get?
What if I deposit in another currency?
Can I withdraw my bonus money?
Where are the official terms and conditions for this promotion?
Money Movement
How do I deposit funds?
What are the fees for depositing?
What deposit methods are available?
Is it safe/secure?
Once I make a deposit, how long until the amount shows up in my balance?
Are there any limits for depositing?
How do I withdraw funds?
What is required before I can withdraw?
How long does a withdrawal take?
Can I send money to another player account?
Is there a way to view my deposit/withdrawal history?
If I win how long will it take for the money to be in my account?
Betting
How do I place a bet?
What are the numbers by each team?
Can I bet on multiple matches at once?
What the hell is a parlay?
Do you have any limits on what I can bet per match?
Why are there minimums and maximums?
Can I cancel a bet?
Can I change a bet?
Is it possible to cash out a bet in the middle of a match/event?
Can I see my bet history?
What happens if the match/event doesn’t take place?
How do you guys make money?
Is there a house cut on winning bets?
Why are the limits different for parlays?
Rivalry Affiliates
What is Rivalry Affiliates?
How does the affiliate program work?
How do I sign up?
Does it cost anything to sign up?
How long does it take to get approved?
What commission plan do I get when I sign up as a new affiliate?
Can I receive commission for signing myself up as a user?
How much does a player have to bet/deposit for me to earn my cut?
I'm not sure if my link is working properly, how can I check?
How do I withdrawal?
What withdrawal methods are available?
How long do withdrawals take?
What is a holding period?
How long is the holding period on my funds?
How often do I get paid?
How does the reporting work?
How often are reports updated?
How long until a player 'expires'?
What revenue share do affiliate managers get?
How do I sign up sub affiliates?
Can I have more than one code? How do I create a unique code?
Chicken Out
Is chicken out available in my region?
What is Chicken Out?
Why would I want to Chicken Out of a bet?
How will I know if a match or market is eligible for Chickening Out?
Do I have to chicken out my entire bet?
How can I Chicken out of my bet?
I tried to Chicken out but then it said PAUSED. What gives?
Can I Chicken Out a combo bet?
Why do I not get my full stake back?
If I Chicken Out of a bet, does it still count towards bonus rollover?